payactiv complaints

Hi Melissa,We're glad that our representative could help you resolve your issue. Have a blessed day. It goes against our guidelines to offer incentives for reviews. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). Anyone can write a Trustpilot review. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Have a blessed day. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. But a small percentage of users didn't have a seamless experience. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Finder.com LLC. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. I need gas and my refill of my stroke meds payactive would not updated my hours. World's #1 Fraud. Conclusion. information service that aims to provide you with information to help you make better decisions. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. Like Empower and PayActiv, Dave also offers money management features. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Please try again later. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. Please mention App reviews in the subject line of your email so that we can assist you in a timely manner. Prevention Platform. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). She was very polite and kind. category to category depending on what consumers want from varying products and Alan Davis was very awesome. If you have questions about Payactivs security policies, contact the company on its website. Hi Annie,Our sincerest apologies for the inconvenience. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by Over 3 million HR leaders trust our advice. Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. You can apply for a Payactiv account online. Some employers also may limit how much of an advance theyre willing to offer. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Hi Loretta,We're glad that we could help you resolve your issue. :). It goes against our guidelines to offer incentives for reviews. Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Carefully review your finances and the loan cost to make sure it fits your budget. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Always & foreithe best! Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. I will never use this card again and I will tell everyone I know to never get one. I was extremely frustrated before calling and speaking with Ava. A team member will be in touch ASAP. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. Have a blessed day. Have a blessed day. Was never asked what the issue was. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. Payactiv, previously known as Earned Wage Access (EWA), is a Public Benefit Corporation and Certified B-Corp that aims to bring financial security to lower-income hourly workers by providing them with on-demand, real-time access to their earned wages. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. Find and reach Payactiv SDS-IT's employees by department, seniority, title, and much more. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. Have a blessed day. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. I called three to four times the last two days and Im so glad I got Natalie this time. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. They treat you like family. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. Learn how its rewards program works and see if the card is right for you. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. Credit Karma is a registered trademark of Credit Karma, LLC. Have a wonderful day ahead! :) DC Darius Cohn 1 review US Oct 10, 2022 Mr. Darius Cohn Mr. Ronnie O'Connor made my call to customer service an awesome and pleasant experience. One of our representatives will be reaching out to you shortly to assist you. PayActiv Pricing, Alternatives & More 2023 - Capterra Hi Shelly,Thank you for taking the time to write a review about your experience. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. App Store is a service mark of Apple Inc. Anna earned an Expert Contributor in Finance badge from review site Best Company in 2020. 1 Standard rates for data and messaging may apply from your wireless provider. Verification can help ensure real people write reviews about real companies. I appreciate the patience, going the extra mile, and not once being rude! Have a blessed day. Devin picked up my case n made Mr a promise it woukd be resolved in a day. How do businesses offer Payactiv to their employees? We may receive payment from our affiliates for featured placement of their products or services. It takes a holistic approach to improving financial wellness and employee satisfaction. We use dedicated people and clever technology to safeguard our platform. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. We use dedicated people and clever technology to safeguard our platform. Checking account with 3+ months of banking history, $750+ monthly income, live in eligible state, ages 18+. Consider a provider that doesnt require you to work for a partner company instead. Perhaps most importantly, you can take a cash advance of up to 50% on your earned pay with no fees or interest charges. Up to 2 days early deposit of your paycheck2. Head over to our Support Form and someone from our team will assist you. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. Receive and send funds to other members. Have a blessed day. Borrow up to $500 with just a few swipes but only for residents of 21 states. Hi Bella,Thank you for taking the time to write a review about your experience. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. they were quick at responding and helping me find a solution! Grace made sure it happened n it is now resolved. Beyond EWA: 3 Financial Wellness Benefits to Boost Employee Satisfaction, Why Traditional Employee Benefits Arent Enough Anymore. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. PayActiv, Inc. | Complaints | Better Business Bureau Profile What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. Have a blessed day. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. Our Lady of the Lake's Faith Fund counters predatory lenders PayActiv earned its 4.7 score from GOBankingRates based on the following features. So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. Hi there,We sincerely apologize for your negative experience. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Daily pay is a really good app way better then this crap they call an app. We always try our best to do our job well, and your kind words make it all worthwhile. Founded in null . eToro Review 2023: Is It the Right Trading Platform for You? Payactiv can be used by businesses of all sizes. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! Find her on Twitter, @DawnAllcot. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Great customer service!!! Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. Payactiv SDS-IT's financial review - apollo.io Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. But to get the most benefits, you need to have sign up for direct deposit to a Payactiv card. If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. Have a blessed day. Editorial Note: Credit Karma receives compensation from third-party advertisers, but that doesnt affect. Hi Angelica,We sincerely apologize for your negative experience. I would definitely recommend payactiv due to amazing and outstanding customer service that I received, Hi Monica,Thank you for taking the time to write a review about your experience. Hi Janel,Thank you for taking the time to write a review about your experience. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Heres how Payactiv and payday loans compare. To resolve your issue, we need your account details. We always try our best to do our job well, and your kind words make it all worthwhile. We'd like to turn this around and resolve your issue ASAP. But options are limited if your employer isnt enrolled with Payactiv. I've had multiple attempts simply time out waiting for reps to respond. He was very knowledgeable and suggested the best way to access my money the fastest way possible. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. UKG Wallet - Apps on Google Play . Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. Run! There is a $12 fee if you need an immediate cash advance; otherwise, your money will be available in your linked bank account within a few days. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv Review. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. If i could i would give 0 stars this app and the service they give is horrible . He was so helpful and I appreciate him so much. However, we'd like to learn more about your situation and what exactly happened. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Payactiv works by partnering with employers to offer advances on their earned wages. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. Payactiv is a life saver! Payactiv costs nothing to the employer. Image: Man sitting in his living room, on the floor in front of his couch, looking at a Cleo cash advance on his mobile phone. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. However, there are very few additional fees. About Us - Payactiv Have a blessed day. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Replies to negative reviews in < 24 hours. How long does it take to get money from PayActiv? Contact - Payactiv If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. :). Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. One drawback is that Empower charges an $8 monthly fee. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Funds accessed using Payactiv will show as a deduction on your next paycheck. Learn more about Apollo.io Create a free account No credit card. When comparing offers or services, verify relevant information with the institution or provider's site. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. Anyone can write a Trustpilot review. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. Dont use Payactiv. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. Payactiv Expert Review, Pricing, Alternatives - 2023 Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. but Davis M deserves a raise plus more. Have a blessed day. payactiv Reviews: What Is It Like to Work At payactiv? The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. :). But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. :). Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. PayActiv, Inc. | Better Business Bureau Profile It's pretty simple, actually. 5/5 Jay! Your earnings, spending and savings with you in control. Image: Woman on the street looking at her mobile phone. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Have a blessed day. . Your employer automatically deducts the advance from your next paycheck, so theres technically no repayment term. Payactiv: Enrollment is free. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. I'm so grateful to have had the wonderful customer service he was able to provide for me. Editorial Note: This content is not provided by PayActive, Empower or Dave. Have a blessed day. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. Hi Courtney,Thank you for taking the time to write a review about your experience. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. Have a blessed day. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android.

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