When I began to research it, I found out this is a known issue for cadillac and many recalls have been issued to correct it. Even more important to Sewell, his 30-year-old daughter, Jacquelin Sewell Taylor, and 28-year-old son, Carl Sewell III, are running key pieces of the auto group. SIDE NOTE: I don't want ANYONE from Towbin contacting me unless it's the owner Chop Towbin himself. I purchased a 2013 Cadillac SRX several years ago & have had multiple problems. Clean CARFAX. 7310 LEMMON AVE DALLAS, TX 75209-3095 US. Thank you for sharing your experience, JFortenberry2005. dealership at 28. Thank you for sharing your frustrations with us. Compared to Mercedes, BWM the CT was best. the Army Reserves, Carl Sewell Jr. starts work at Sewell Village Cadillac. You need to be green and growing in whatever business youre in, he said. upon request. Very good service. While his father brought integrity to a business not known for it, Sewell weaved those beliefs into daily operations, becoming a high-profile industry advocate for customer satisfaction. Noted that in this venue and someone at the dealership did actually follow up. Before manufacturers insisted that we pay attention to customer satisfaction, Carl Sewell was on top of that issue.. We are glad you had a great experience with the team at Sewell Cadillac of Dallas. Above and beyond what I expected and am use too, Will continue to use Sewell for all my car needs, Mister Redden totally ease my mind about my warranty decision. Subscribers to our e-mail services (or any other feature/service found on our Web site) will not receive unsolicited e-mail messages from us. I realized that I had nothing in writing regarding the dealership intentions so I reached out to a corporate director of Sewell, informed him of the problem and I ask if him if anyone could give me something in writing to resolve my problem with getting a nother vehicle since my car was damaged. Mr. Shambaugh, a video consultation. We went back to Sewell grapevine because of the sales person we worked with, David. in 8 reviews, Needless to say, Cody made us believe in the Cadillac family and we really look forward to buying our next car at Sewell of Grapevine and hopefully from Cody Herr! in 2 reviews, Always receive exceptional service from Lee Rice. in 2 reviews. We collect and maintain the personal information of our consumers for our use and our subsidiaries. home delivery on some or all of its cars. We hope you enjoy your new vehicle. How is Sewell Cadillac of Grapevine rated? A GREAT VALUE FOR THE MONEY. I was able to add more efficient processes and more college-educated people all of which made the business more professional.. Please call me at 214-956-2215 or email me at bthompson@sewell.com. Our dealership is not responsible for the privacy practices or the content of such Web sites. At your convenience, please call me at 214-956-3623 or kbtaylor@sewell.com. By the time the transaction was complete, I couldn't help but wonder why other car dealerships haven't figured out that good service makes for happy customers. The shop I normally take it to wanted $1,500 to fix it. I was told by Sewell each time there was no recall on my vehicle. Picked a XT5 preownded to purchase and asked the sales person to allow my wife and me to get a quick bit to eat and discus our purchase. THEY HAVE TRAUMATIZED MY SMALL CHILDREN. our tools to get details such as qualifying cars, test drive options, Clean CARFAX. But his privately held company springs from humble roots. Lemmon Avenue. From there, we got Lexus in Fort Worth.. This Certified Pre-Owned Fully Electric 2023 Cadillac LYRIQ features Navigation, a Panoramic Sunroof, Heated Ventilated Seats, SUPERCRUISE, 22' Wheel VIN: 1GYKPMRK4PZ000227 Stock: 5165798B Certified Pre-Owned: Yes Listed since: 01-31-2023, Located in Birmingham, AL / 859 miles away from Minneapolis, MN, VIN: 1GYKPMRK5PZ001192 Stock: PZ001192 Certified Pre-Owned: No Listed since: 02-01-2023, Located in Atlanta, GA / 892 miles away from Minneapolis, MN. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. They even gave me water and chocolates when checking out. Thank you for choosing Sewell; we look forward to serving you again. Thank you for choosing Sewell; we look forward to serving you again. Sewell Cadillac of Dallas. No time wasted as she was very professional and knowledgeable. I am sorry to hear about your experience, and I would welcome the opportunity to discuss this with you. Please call me at 214-956-2215 or email me at bthompson@sewell.com. What got us to where we are today is taking care of our customers and our [employees], Carl Sewell III said. We wont lose sight of that., Carl and I, being optimistic and full of energy, hope to have a breadth of brands under the Sewell name, Taylor said. Of course we were going to return since they had my trade care being appraised. and any applicable fees. If we do decide to purchase, we will definitely go with Kevin at Sewell. My kids are now scared to go out. I was greeted by a service representative, whose presentation was courteous and professional. This car is about the same size as the current model Honda Accord. I consider this a bait and switch. making $12,670 weekly with $1,000 start up capital, The platform was very helpful. I searched for a dealer that would not charge a "market adjustment" (aka take advantage of their customers). Want to share your experience with this dealership? Best thing about my visit was the cookie I got was good, it was the experience with my salesman that left a bad taste in my mouth, James, David was superb the deal was very good and he spent time explaining the technology to me, he allowed me to take the SUV to another dealership to compare, that is one of the reasons I came back to sewell!! Cookies can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our Web sites. Use our tools to contact the dealership to schedule It is feedback like yours that allows us the opportunity to improve our operations. VIN: 1GYKPMRK8PZ000120 Stock: G146203A Certified Pre-Owned: No Listed since: 01-30-2023. We are glad you had a good experience with Steve Cauthon, Chris Allen, and the team at Sewell Cadillac of Dallas. shoppers should know that we'll go above the call of duty to meet their They have a customer for life. Great customer service - we are on the hunt of buying a SUV and my husband spoke to Kevin Lewis prior to arrival. If you have questions or want to know prices, offers, discounts, available auto parts for car repair in Dallas, TX, feel free to contact Sewell Cadillac at (972) 386-2992 or visit the office. We will pass along the positive feedback to Kevin Lewis and the Sewell Cadillac of Dallas team. Thank you for your feedback regarding your experience at our store. I said really! Although Sewell acquired a few other dealerships over the years, his biggest score by far was landing Lexus first franchise in Dallas in the fall of 1989. Only dealership I've visited that didn't practice social distance while test driving a car. Company profile page for Sewell Cadillac (General Automotive Repair) located in 4607 Lbj Fwy, Dallas, TX, 75244, Dallas county. From Generation to Generation: A Historical Profile of Dallas' Oldest 2023 Cadillac LYRIQLuxury 4dr SUV. The car is nicely equipped & lovely to look at inside & out. CARFAX One-Owner. I told them the car didn't have a warranty, but they wanted to know the VIN number. Added a service contract I didn't want. General Manager at Sewell Village Cadillac Dallas Dallas, Texas, United States 623 followers 500+ connections Join to connect Sewell Village Cadillac Dallas Northwood. Over the years, Sewell has become one of the most influential dealers in the U.S., serving on automaker product committees and meeting regularly with top auto executives. I received a call back that same day from Josh Khan asking if I had any questions even though the dealership was closed, he let me know that he would be in the next morning and call me again as soon as he got in, which he did. Looking to have this car delivered to your home? Thank you for sharing your frustrations with us. Yelp users havent asked any questions yet about Sewell Cadillac of Dallas. Sincerely, I completely understand that. Blake Thompson Please call me at 214-956-2215 or email me at bthompson@sewell.com. We will pass along your kind words and positive feedback to the Sewell Cadillac of Dallas team. Cadillac shoppers should know that our Southwestern Oklahoma State University . We arrived on a Friday.afternoon and within 15 minutes of arrival, we were testing driving a pre-owned Escalade. But he also began a series of discussions with retail and business leaders whom he respected such as Marcus, chairman of the board of luxury retailer Neiman Marcus; Deming, the international teacher and consultant who developed the science of quality; and Jonsson, the co-founder of Texas Instruments and influential mayor of Dallas. 10 speed auto shifts very smoothly. Looking to have this car delivered to your home? We got the All Wheel Drive (AWD) version with the turbocharged 2 liter engine, and it has plenty of get up and go. We'll have this time-saving information on file when you visit the dealership. I was told I'd get my windows tinted for giving a perfect 10 on the survey. Hours Of Operation. Click here to find out how much your ride might be worth. Drove fantastic and very nice. The company Both father and son lost everything in the Great Depression of 1929, ending up in the West Texas outpost of Crane with Ed running someone elses hardware store and Carl Sr. operating a Ford and Maytag dealership. More than 20 years ago, Sewell wrote a best-selling business book, Customers for Life, espousing his customer-friendly views and giving him national prominence as a sophisticated "gentleman dealer.". Direct Drive. As our Web sites have been designed to take advantage of the use of cookies. On the sticker, it said "As Is, No Warranty". Carl Sewell III is general manager of Sewell Lexus in Dallas, and Jacquelin Sewell Taylor runs Sewell Cadillac, the companys flagship stores. My theory is any real estate debt should be fully amortized in 10 years, he said. Used Cadillac LYRIQ for Sale in Minneapolis, MN, Used Cadillac ATS Coupe in New Germany, MN, Used Cadillac CTS-V Coupe in New Germany, MN, Used Cadillac CTS-V Coupe in Saint Paul, MN, Used Cadillac CTS Wagon in Saint Paul, MN, Used Cadillac Escalade ESV in Rochester, MN, Used Cadillac ATS Coupe in Minneapolis, MN, Used Cadillac CTS-V 2013 in Saint Paul, MN, Used Cadillac CT5 2020 in New Germany, MN, Used Cadillac Escalade 2010 in Rochester, MN, Do Not Sell or Share My Personal Information. Accordingly, our policy regarding online privacy has been developed using the following guiding principles: Our dealership maintains a strict "no-spam" policy. Our Apparently my vin wasn't one that was recalled. 1957: However, no further action will be taken on my part. Thank you for being a loyal Sewell customer; we look forward to serving you again. Part 2 A video walkaround of this car may be available My warranty is set to expire this month so I just purchased an extended warranty with them. We value your privacy. After graduating from Southern Methodist University and completing a stint in This car is likely to sell soon based on the price, features, and condition. Louie Vera hired a lawyer to send me a Cease and Desist letter filled with threats. If your looking for a vehicle go see Ella. He went above and beyond for us. Upon pick-up, I was offered a complimentary water and chocolate for my drive home. . General Manager - Sewell Automotive Companies - LinkedIn We value all feedback at Sewell, and your satisfaction is our highest priority. I traded my 3 year old 2019 Blazer to get a new CT5-V Series. Visit us at: 6280 State Highway 121 Frisco, TX 75034. The sales manager was the worst of the four I dealt with. Every thi n g you would expect from a Cadillac. It creates more opportunities for the people in your organization, and that helps in our recruiting.. ${award} ${year}, AutoNation Chrysler Dodge Jeep Ram North Fort Worth review, By Mr Gary Goodsell from North Richland Hills, Texas, 2020 Cadillac CT5 Premium Luxury AWD review, By Ms Manuela Marina Griebat from Flower Mound, TX, Cadillac CT5 under $99,973 in Addison, TX, Cadillac CT5 under $99,973 in Arlington, TX, Cadillac CT5 under $99,973 in Bartonville, TX, Cadillac CT5 under $99,973 in Bedford, TX, Cadillac CT5 under $99,973 in Benbrook, TX, Cadillac CT5 under $99,973 in Blue Mound, TX, Cadillac CT5 under $99,973 in Carrollton, TX, Cadillac CT5 under $99,973 in Cedar Hill, TX, Cadillac CT5 under $99,973 in Duncanville, TX. Thank you for sharing your frustrations with us. Louie sent armed men to my house at 630am, trying to get onto my property. We value all feedback at Sewell, and your satisfaction is our highest priority. We hope you enjoy your new vehicle. our tools to get details such as qualifying cars, test drive options, 214-956-3643 Sewell Careers Contact the dealership with SEWELL CADILLAC OF DALLAS - 61 Photos & 147 Reviews - Yelp I'd read reviews claimed it's unimpressive and sluggish. I have full trust taking my jeep here. SEWELL CADILLAC OF DALLAS - 61 Photos & 148 Reviews - Yelp Thank you for sharing your frustrations with us. My transmission has gone out. Sewell Cadillac of Dallas Reviews - Dallas, TX | Cars.com From left: Dennis Nobles , General Manager, Sewell Cadillac of Houston; Susan Smith, Vice President, Katy ISD Education Foundation; Lance Baker . 3.5 (92 reviews) 7310 Lemmon Ave Dallas, TX 75209. Yesterday I received another letter from Vera's lawyer with more threats. Very transparent and quick process. Thank you again, and I look forward to speaking with you. Thank you for sharing your frustrations with us, Mr. Chulsky. Transparent, no-nonsense, and made the whole experience enjoyable from beginning to end. We met with Raymond Basye (who could not have been nicer) and told him what we were looking for. in 6 reviews, It was honestly one of the best car buying experiences I had ever had buying a car. in 7 reviews, I enjoyed purchasing my new escalade at Sewell Dallas. in 3 reviews. Ella was great! Needless to say, I took it there. Wanted to leave and think about things and high pressure worked and I made purchase and left regretting it--especially from Towbin Dodge. Thank you Sewell!! Sewell Cadillac of Grapevine. The service from everyone there was top notch. Copyright 2023 AutoRepair-US.Org. (who could not have been nicer) and told him what we were looking for. We value all feedback at Sewell, and your satisfaction is our highest priority. Experience Sewell Cadillac of Dallas - New & Used Cadillac Dealer Call about the car if it's still available, the salesmen told me the car just was sold. Thank you for sharing your experience, Mr. Moore. 16, 2011: The company Sewell Cadillac of Dallas 147 reviews Claimed Car Dealers, Auto Repair Open 8:00 AM - 8:00 PM Hours updated 1 month ago See hours Write a review Add photo Photos & videos See all 61 photos " About the Business Location & Hours Suggest an edit 7310 Lemmon Ave Dallas, TX 75209 Get directions Amenities and More Online appointments At-home services No. Thank you again for taking the time to speak with me. with the smallest down payment. No accidents, Personal use only. Thirty years ago, Sewell Village Cadillac became one of the first dealerships in the U.S. to offer loaner cars a few yellow Chevy Monte Carlos. Our dealership may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Web sites, the sites themselves, or the public. I'm thinking, surely it would be over $2,000. The controls are user friendly and modern. So I just happened to call Sewell first, because the car had the Sewell logo from the original owner. Sincerely, If you focus on customers, you will get more customers, he said. Sincerely, fees, lien fees, or any other fees that may be imposed by a governmental agency in connection with the sale and Sewell Service Department Every vehicle needs service, but not every dealership makes service as convenient as Sewell.